Last Updated: 24 October 2025
At Mian Khan LLC, customer satisfaction is important to us. This Refund & Return Policy explains the conditions under which returns, refunds, and exchanges are accepted for purchases made through miankhanllc.com.
By placing an order on our website, you agree to the terms outlined below.
1. Eligibility for Returns
We accept returns under the following conditions:
- The request is made within 7 days of receiving the product
- The product is unused, uninstalled, and in original condition
- The product includes original packaging, accessories, and documentation
- Proof of purchase (order number or receipt) is provided
Products that show signs of use, damage, or tampering may not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return or refund, unless they arrive defective or damaged:
- Items damaged due to misuse, mishandling, or improper installation
- Products returned without original packaging or accessories
- Clearance or discounted items (if marked as final sale)
3. Damaged or Defective Products
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
You may be asked to provide:
- Photos or videos showing the issue
- Order number and delivery details
Once verified, we will arrange a replacement or refund, depending on availability and circumstances.
4. Return Process
To initiate a return, please contact us at:
๐ง Email: sales@miankhanllc.com
๐ Phone: +1 (945) 215-2386
Include your order number, reason for return, and any supporting information.
Returns sent without prior approval may not be accepted.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping fees are non-refundable
- We recommend using a trackable shipping method, as we are not responsible for lost return shipments
6. Refunds
Once your returned item is received and inspected:
- Approved refunds will be processed to the original payment method
- Refunds are typically processed within 7โ10 business days
- Processing time may vary depending on your payment provider (PayPal, Stripe, or Airwallex)
7. Late or Missing Refunds
If you have not received your refund after the processing period:
- Check your bank or payment account
- Contact your payment provider
- If the issue persists, contact us for assistance
8. Exchanges
Exchanges are subject to product availability.
If you wish to exchange an item, please contact our support team for approval and instructions.
9. Order Cancellations
- Orders can only be canceled before shipment
- Once an order has been shipped, it must follow the return process
10. Policy Compliance
This policy is designed to comply with consumer protection standards and payment processor requirements. We reserve the right to refuse refunds or returns that do not meet the conditions outlined above.
11. Contact Information
For questions regarding refunds or returns, please contact us:
๐ง Email: sales@miankhanllc.com
๐ Phone: +1 (945) 215-2386
๐ Address:
1209 Mountain Road PL NE #6595
Albuquerque, New Mexico 87110
United States